Frequently Asked Questions

If you purchase a qualifying product between 9th November & 15th November 2018, simply Register your details to be covered by our Why Wait price guarantee.

If during the Black Friday period the price of the product drops below that which you paid, we will notify you by 6th December via email and you can return to claim back the price difference between 7th December & 31st December 2018.

There is a maximum of one registration per customer for this promotion.

All Why Wait products are listed in full in the Terms, and should be labelled online at currys.co.uk or in-store at Currys PC World branches.

Only qualifying SKUs marked as being part of the Why Wait promotion will be covered by this price promise guarantee. Purchases of eligible models as part of a bundle will not be eligible, and any cashback due will be calculated based on the price paid for your device as shown on your online/in-store receipt, against the Black Friday price of your product, as per the Terms.

For purchases made in store, you will need your purchase receipt. For purchases made online, you will need your order confirmation or online receipt that was emailed to you. Please note this offer does not cover purchases made from the Currys PC World ebay outlet store.

You will be required to enter the purchase/order number, branch number (in-store purchases only), date of purchase, and product code(s) into the claims screen.

If your products do go on to drop in price, you will be asked to return to claim the price difference and to provide your bank details (account number, sort code and account name). Claims must be made before the end of December, as per the Terms of the promotion.

If your registered products drop in price over Black Friday, return to claim back the price difference and supply your bank details (account number, sort code and account name).

Please note that payments will be made directly into your given bank account only, as per the Terms of the promotion.

We have a dedicated customer service telephone number and email address for any questions or queries related to this promotion.

Email: help@curryspcworldcashback.com

Telephone Number: 03333 210155

Calls cost 5p per minute at all times from BT landlines, other networks and mobile calls may be higher. Lines are open Monday to Friday, 9am to 5pm, excluding public holidays.

Businesses are excluded from participating in this promotion. Customers purchasing qualifying products on Your Plan flexible credit meanwhile will be eligible to register for the promotion, however please note it is your responsibility to pay any outstanding balance remaining on your Your Plan credit account.

We will contact all customers registered for the promotion by 6th December, to let you know if your purchase was the lowest Black Friday price or if you you can claim back any price difference. If you don't receive an email by 7th December, please use the Registration Tracker at the bottom of this page to check whether or not you are eligible to Claim.

Please note, all claims must be made between 7th December and 31st December.

Payment will be made within 21 days from your Claim being validated, as outlined in the Terms and Conditions.

If you have received an email to confirm approval of reward, please check the following:

  • Refer to the Terms and Conditions of the promotion for reward timeframes
  •  Check your bank statements for the amount of your bank transfer.
  • If you are still unable to locate your payment please contact us here

Contact Us Form


We have a dedicated customer service telephone number and email address for any questions or queries related to this promotion.

Email: help@curryspcworldcashback.com

Telephone: 03452160050

If your query is related to difficulties entering your claim, please provide in your email or have with you when you call the following details:

  • Online Purchases – Date of purchase, order number, product code(s).
  • In-Store Purchases - Date of purchase, branch number, receipt number, qualifying product code(s).

Lines are open Monday to Friday, 9am to 5pm, excluding public holidays. Calls cost 5p per minute at all times from BT landlines, other networks and mobile calls may be higher.

Registration Tracker

Track the progress of your purchase by entering your Registration ID