Follow these 4 simple steps

  • how it works step 1

    Step 1

    Purchase a qualifying Broadband or TV package within 28 days of taking out a contract or spending at least £100 at Carphone Warehouse (valid for in-store and online purchases).

  • how it works step 2

    Step 2

    After purchasing your Broadband or TV package, wait at least 45 days before submitting your claim. Hold on to your proof of purchase.

  • how it works step 3

    Step 3

    When the wait period is over, submit your claim for cashback. Make sure you do this within 60 days of purchasing your package.

  • how it works step 4

    Step 4

    When we’ve received notification of your order installation, we'll validate your claim and issue your cashback.

Claim Tracker

Already made your claim? Track the progress of this by entering your Email Address and Claim ID number below