Purchase

how it works step 1

Take out a contract or make a purchase of at least £100 from Carphone Warehouse, either in-store or online. Then in the following 28 days purchase a qualifying Broadband or TV package within 7 days from Carphone Warehouse.

Wait

how it works step 2

After taking out a contract or making your purchase of £100 or more, wait at least 45 days before submitting your claim. Be sure to hold on to your proof of purchase.

Claim

how it works step 3

When the wait period is over, submit your claim for cashback on our website. To do this, you simply need to provide some details about your Broadband or TV package order, along with receipt details from your contract or purchase of £100 or more from Carphone Warehouse.

You will need the following to make your claim:

From your contract or £100+ purchase receipt
  • Transaction Number
  • Invoice Number
  • Date of Purchase
  • Branch Number
From your broadband or TV package email confirmation
  • Broadband Package Order Reference Number

Step 4

how it works step 4

Once we have received notification from your Service Provider that your Broadband or TV package has been installed, we'll validate your claim and notify you by email. Your cashback reward will then be issued by bank transfer to the account provided on your claim form within the following 21 days.

Claim Tracker

Already made your claim? Track the progress of this by entering your Email Address and Claim ID number below