Frequently Asked Questions
You can claim your cashback by completing the claim form after 45 days but before 60 days from the date of your qualifying £100 transaction in a Currys PC World store.
Once your qualifying broadband package has been installed, your provider will notify us and we shall email you to confirm that your claim has been successfully validated.
You will need your till receipt and your broadband order confirmation email.
You will be required to enter the 6-digit receipt number, 4-digit branch code and date of purchase from your till receipt, as well as the order reference number from your broadband order confirmation form or email.
The claim form won’t let you submit your details if any of the details have been incorrectly entered from your receipt (such as the purchase date, 6-digit receipt number or 4-digit branch code). If you are sure these are matching, please make sure to double check that you have spent at least £100 in the one transaction.
If you have waited 21 days from receiving your email to confirm your claim has been validated and have not received your cheque, please check the following:
To be eligible for this promotion, the £100 transaction must be made within a UK Currys PC World bricks and mortar store. Broadband packages meanwhile must be made within the following 7 days either in a Currys PC World store or by calling 08000 834616.
This promotion is not available in the Republic of Ireland, Currys PC World ebay outlet stores or for web sale/online transactions.
Currys PC World business customers are also excluded from this promotion, as we do not offer Broadband services for business purposes.
We have a dedicated customer service telephone number and email address for any questions or queries related to this promotion.
Telephone Number: 03333 210155
Calls cost 5p per minute at all times from BT landlines, other networks and mobile calls may be higher. Lines are open Monday to Friday, 9am to 5pm, excluding public holidays.
Contact Us Form
If you have any questions about this promotion, please contact us using the following details:
We will respond to your email within 2 working days.
Telephone: 03333 210155
If your query is related to difficulties entering your claim, please provide in your email or have with you when you call the following details:
- Broadband Purchase: Order reference number, date of order.
- In-Store Purchase: Date of purchase, branch number, receipt number, price paid.
Lines are open Monday to Friday, 9am to 5pm, excluding public holidays. Calls cost 5p per minute at all times from BT landlines, other networks and mobile calls may be higher.